About Us

To experience the joy of investing in others. We exist for our employees and we are an extension of our clients' marketing operations. Encouraging our employees' dreams and helping our clients is a source of joy.

Purpose

To experience the joy of investing in our people, our customers, and our community. Encouraging our employees’ dreams, helping our clients, and adding value to our community is a source of joy.

Mission

We enhance and execute our clients' marketing process to achieve remarkable results.

Value #1

Our People and Their Talents – Our people are our strength. We believe that making individual strengths productive and individual weaknesses relatively harmless is a key to every success we experience. We expect the company and the employees to add value to the life of each other. We expect all our employees to contribute, to be smart and to fulfill our core values.

We expect the company and the employees to add value to the life of each other. We expect our employees to contribute, to be smart and to fulfill our core values.

Value #2

Our Clients and Their Businesses – We are committed to learning our clients' businesses in order to help them achieve remarkable results. They value us as a skilled resource to help improve performance amidst expanding brands, more marketing channels and budget pressure. We provide resources in applied technology, analytics and production services. We do not believe that practice makes perfect. Rather, we believe that poor practice yields poor results. Remarkable results require better data and best practices.

Value #3

Operational Excellence and Continuous Improvement – We are dedicated to operational excellence and to constant and never-ending progress. We will continue to compete and survive based on dedication and learning. We will compete and survive based on steady small improvements to the way we perform our jobs. We will survive and thrive as we steadily grow and learn together. We view innovation and optimization as a “both/and” not an “either/or.” Both are required if we are going to be a company that will last.

Value #4

Positive Attitudes – We value positive attitudes and building each other up. Attitude will make or break us. Positivity is contagious. We need people who embrace change and will do what it takes. We need barrier removers and problem solvers throughout the company. In our business, unanticipated things happen that affect our plans. Often explaining difficulties or responding to unplanned events will either build another person up or tear that person down. What's done is done. We cannot change it; our next action is before us. Let it be our goal to build each other up.

Our Envisioned Future

An environment where every employee has established the habit of doing things right the first time and is thinking, “I have a chance to use my talent and to contribute; someone at work encourages my dreams; I am happy in my role. We know why we do not have problems with quality

A culture where every active client is thinking, "Impact uses their hearts, minds and expertise to create the strongest possible connection between us and our customers. They are committed to learning our business and applying their understanding to deepen our bond with our customers. I'm a loyal fan."

Executive Team

Our people are at the center of everything that we do.

Pete Studer
Pete Studer
CEO
Erik Anderson
Erik Anderson
President
Jon Downing
Jon Downing
EVP & CTO
Bjorn Anderson
Bjorn Anderson
EVP & CFO
Rob Nordwall
Rob Nordwall
EVP Sales & Customer Experience
Scott Williams
Scott Williams
General Manager of Operations
Brandon Rehmus
Brandon Rehmus
Controller
Nicole Ritter
Nicole Ritter
Director – Workflow Automation

Management Team

Amanda Botha
Amanda Botha
HR Manager
Jake Delk
Jake Delk
Mailing Operations Manager
Mike Miller
Mike Miller
Manager of Information Technology
Sy Buhian
Sy Buhian
Fulfillment Operations Manager
Jim Xiong
Jim Xiong
Materials Management Manager
Lindsey Karger
Lindsey Karger
Client Services Manager
Paul Fischer
Paul Fischer
Color Specialist
Sergio Hernandez
Sergio Hernandez
Lettershop Supervisor
Tanya Liebl
Tanya Liebl
Informations Systems Manager
Thomas Jacobson
Thomas Jacobson
Facilities and Equipment Manager
Tou Vang
Tou Vang
Assistant Manager Mailing Operations
Troy Bergin
Troy Bergin
Receiving Supervisor
Vang Lee
Vang Lee
Intelligent Inserting Supervisor